Terms of service

Last Updated: March 2026

Welcome to curivastore.com. This website is owned and operated by CURIVA ("Brand", "we", "our", or "us"). By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by the following Terms of Service.

1. General Conditions & Website Use

  • By agreeing to these Terms of Service, you represent that you are at least the legal age of majority in your state or province of residence.
  • You agree not to use our products or website for any illegal, unauthorized, or fraudulent activities.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if improper conduct or policy violations are suspected.

2. Product Information & Pricing

  • Accuracy: We make every effort to display product descriptions, specifications, and images as accurately as possible. However, actual item colors may vary slightly due to screen display settings and lighting.
  • Pricing: All prices listed on curivastore.com are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • Price Modifications: Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time.

3. Orders, Payments & Cancellations

  • Order Acceptance: Receiving an electronic order confirmation does not signify our final acceptance of your order. We reserve the right to accept or decline your order at any time after receipt for reasons such as product availability or payment authorization issues.
  • Payment Methods: We accept online payments via supported payment gateways (UPI, Cards, Net Banking) and Cash on Delivery (COD) for eligible pincodes.
  • Order Cancellations: You may request an order cancellation before dispatch by contacting curiva.store@gmail.com. Once an order has been handed over to our courier partner, it cannot be canceled.

4. Shipping, Returns & Refunds

All shipping, returns, exchange requests, and refund processes are strictly governed by our dedicated Shipping Policy and Refund Policy.

5. Intellectual Property Rights

All content included on this website—including text, graphic banners, product photographs, logos, digital downloads, and page designs—is the exclusive property of CURIVA and is protected under applicable intellectual property laws. Reproduction, distribution, or unauthorized commercial use of any material without written permission is strictly prohibited.

6. Limitation of Liability

To the fullest extent permitted by law, CURIVA shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, this website or any products purchased through it.

7. Governing Law & Jurisdiction

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of India. Any legal disputes arising in connection with this website shall be subject to the exclusive jurisdiction of the competent courts located in Kolkata, India.

8. Contact Information

For questions or formal inquiries regarding these Terms of Service, please contact us:

  • Brand Name: CURIVA
  • Customer Support Email: curiva.store@gmail.com
  • Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST