Privacy policy

Last Updated: August 2026

CURIVA ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit or make a purchase from curivastore.com.

1. Information We Collect

When you visit or make a purchase on our website, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, and delivery address.
  • Order & Transaction Details: Products purchased, order history, and payment status (note: full credit/debit card details are processed securely by encrypted third-party payment gateways and are never stored on our servers).
  • Technical Data: IP address, browser type, device information, and site browsing activity collected through standard cookies to improve your user experience.

2. How We Use Your Information

We use your personal data exclusively for the following purposes:

  • Processing, fulfilling, and delivering your orders.
  • Sending order confirmations, tracking details, and customer support updates.
  • Preventing fraudulent transactions and ensuring store security.
  • Improving our website performance, product collection, and user interface.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share essential data with trusted third-party service providers required to operate our business, such as:

  • Logistics & Courier Partners: To ship and deliver your physical orders to your doorstep.
  • Payment Gateways: To securely process online transactions and Cash on Delivery verifications.
  • Platform & Analytics Providers: Shopify and website optimization tools to maintain site performance.

4. Data Security & Cookies

  • Data Protection: We implement standard SSL encryption and industry-standard security protocols to protect your personal information during transmission and storage.
  • Cookies: Our website uses essential cookies to remember items in your shopping cart and enhance your browsing session. You can manage or disable cookies through your browser settings at any time.

5. Your Rights

You have the right to request access to, update, or ask for the deletion of your personal data stored with us. If you wish to exercise these rights, please contact us at curiva.store@gmail.com.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operational or legal obligations. Any updates will be posted directly on this page with a revised date.

7. Contact Us

If you have any questions or concerns regarding our privacy practices, please contact us:

  • Brand Name: CURIVA
  • Customer Support Email: curiva.store@gmail.com
  • Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST