Contact information

Last Updated: August 2026

We are here to help! If you have any questions regarding your order, shipping details, product inquiries, or returns, please feel free to reach out to our customer support team.

1. Customer Support Email

For order updates, general inquiries, or return assistance, send us an email at:

• Email: curiva.store@gmail.com
• Response Time: We aim to respond to all inquiries within 24 to 48 business hours.

2. Operating Hours

Our support team is available during the following hours:

• Monday – Saturday: 10:00 AM – 6:00 PM IST
• Sunday & Public Holidays: Closed (inquiries received over the weekend will be handled on the next business day)

3. Quick Links for Common Questions

Before contacting us, you may find instant answers to your questions on our policy pages:

• To track an order or check delivery estimates, view our Shipping Policy.
• To request a return or check item eligibility, view our Refund Policy.

4. Business Overview

• Brand Name: CURIVA
• Official Store: curivastore.com
• Location: Kolkata, West Bengal, India